FAQS
Frequently Asked Questions
What is the Customer Service number and working hours?
The Customer Service number is: 01125173318
Working hours are all Days of the week from 1 PM till 12 PM
In order to replace an item:
Please make sure that you have the original receipt, the model hasn't been used, and not to exceed 7 days since the purchase date.
Is it possible to exchange a model I purchased Online?
yes you can exchange it. but from the store only You just need to have the original receipt, make sure the model hasn't been used, and not exceed 7 days since receiving the order.
If you have any inquiries regarding the Online Shop:
Please make sure to call our Online Shop team on the following number: 01125173318
Working hours all day of the week from 1 PM till 12 PM
What is the Return Policy?
You can return your item to your nearest STOCK TOWN store, just be sure to have the original receipt and that the items are in the same condition as they were when you purchased them (within the 7 days)
What is the Customer Service number and working hours?
The Customer Service number is: 01125173318
Working hours are all Days of the week from 1 PM till 12 PM
In order to replace an item:
Please make sure that you have the original receipt, the model hasn't been used, and not to exceed 7 days since the purchase date.
Is it possible to exchange a model I purchased Online?
yes you can exchange it. but from the store only You just need to have the original receipt, make sure the model hasn't been used, and not exceed 7 days since receiving the order.
If you have any inquiries regarding the Online Shop:
Please make sure to call our Online Shop team on the following number: 01125173318
Working hours all day of the week from 1 PM till 12 PM
What is the Return Policy?
You can return your item to your nearest STOCK TOWN store, just be sure to have the original receipt and that the items are in the same condition as they were when you purchased them (within the 7 days)